Resume

                                                                                                                                                                               

Michael Fietsam

 

 

Relevant Experience

HOSPITALITY CONSULTANT Urban Onion

Olympia, Washington

Hired as a consultant to bring structure to the operations.  With a focus on budgeting and forcasting, a base was determined for the forward direction of the business.  New menu design and layout followed along with food costing and portion controls.  The operation is undergoing renovations to better accomodate the guests.  The work continues.

FOOD AND BEVERAGE DIRECTOR Red Wind Casino

Olympia, Washington

Manage food and beverage operations for a mid-sized casino.  Department has 4 venues, banquet facilities and 150 employees.

Exterior-View-1

FOOD AND BEVERAGE DIRECTOR Cahuilla Casino

Anza, California

Started from scratch and rebuilt the department from the ground up.  Closed exhisting restaurant and relocated a new restaurant into a different location in the casino.  Department went from monthly loss to a monthly  profit in 5 months. 

HOSPITALITY CONSULTANT Desert Hospitality Consultants

Owner and Operator of a Hospitality Consulting Firm



FOOD AND BEVERAGE DIRECTOR Morongo Casino Resort and Spa

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FOOD AND BEVERAGE ASSISTANT DIRECTOR Morongo Casino, Resort and Spa

Cabazon, California

Responsible for all aspects of a 26 million dollar food and beverage operation with 11 venues and 600 employees

 

http://www.morongocasinoresort.com

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FOOD AND BEVERAGE DIRECTOR Le Parker Meridien

Managed all Food and Beverage Operations for a very upscale boutique hotel and Spa.

 

parker2

 

http://www.theparkerpalmsprings.com

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GENERAL MANAGER Marriott Desert Springs - Seagrille Restaurant

Created a new restaurant concept for the venue. Increased profit dramatically

marriott2

http://www.desertspringsresort.com

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GENERAL MANAGER Glover Mansion

Acted as General Manager and chef for a very upscale boutique hotel and restaurant Operation

glover3

http://www.glovermansion.com

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CATERING COORDINATOR Clark House Mansion

Assisted in the opening and managing of the banquet facilities of an upscale historical property.

clarkhouse3

http://www.clarkhouse.com

 

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CATERING MANAGER Chasen’s Restaurant

Supervised catered events such as Academy Awards Party, Carousel of Hope Ball and the Emmy Awards

 

Chasen's Famous Chili Recipe

 

Qualifications

Qualifications

 
 Restaurant and Nightclub Management

·          Multi-level management and integration

·          Dance club and entertainment management

·          Catering and special event planning

·          Event design

·          Theme event creation and implementation

Computer Knowledge

·          Micro’s*

·          Infogenesis*

·          Aloha

·          Win-EZ*

·          Easybar*

·          Bartech*

·          Delphi*

·          Spasoft

·          Berg*

·          LMS

·          Opentable*

·          ADP

·          MS Office (Excel, PowerPoint, Word)

Menu Layout and Design

·          Graphics and menu item placement

·          Wine list creation

·          Subliminal messaging

Marketing and promotions

·          Basic web design

·          Press releases

·          Customer appreciation programs

·          Staff incentive programs

Financials

·          Budgets

·          Profit and loss statements

·          Food and menu costing

·          Labor analysis and efficiencies

·          Detailed cost tracking

Staff Training

·          Training manuals

·          Training courses

·          Steps of service

·          Up selling techniques

     *Programming expertise

 

 For a full resume and references, please fill out the inquiry form
and Mr. Fietsam will fulfull your request promptly.
Inquiry Form

 
 


 

(360) 539-7905

"Those who most often succeed are  the ones who have chosen not to do it alone!!!"
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