Resume

                                                                                                                                                                               

Michael Fietsam

 

 

Relevant Experience

        FOOD AND BEVERAGE DIRECTOR Red Wind Casino

Olympia, Washington

Manage food and beverage operations for a mid-sized casino.  Department has 4 venues, banquet facilities and 150 employees.

Exterior-View-1

FOOD AND BEVERAGE DIRECTOR Cahuilla Casino

Anza, California

Started from scratch and rebuilt the department from the ground up.  Closed exhisting restaurant and relocated a new restaurant into a different location in the casino.  Department went from monthly loss to a monthly  profit in 5 months. 

HOSPITALITY CONSULTANT Desert Hospitality Consultants

Owner and Operator of a Hospitality Consulting Firm



FOOD AND BEVERAGE DIRECTOR Morongo Casino Resort and Spa

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FOOD AND BEVERAGE ASSISTANT DIRECTOR Morongo Casino, Resort and Spa

Cabazon, California

Responsible for all aspects of a 26 million dollar food and beverage operation with 11 venues and 600 employees

 

http://www.morongocasinoresort.com

*

FOOD AND BEVERAGE DIRECTOR Le Parker Meridien

Managed all Food and Beverage Operations for a very upscale boutique hotel and Spa.

 

parker2

 

http://www.theparkerpalmsprings.com

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GENERAL MANAGER Marriott Desert Springs - Seagrille Restaurant

Created a new restaurant concept for the venue. Increased profit dramatically

marriott2

http://www.desertspringsresort.com

*

GENERAL MANAGER Glover Mansion

Acted as General Manager and chef for a very upscale boutique hotel and restaurant Operation

glover3

http://www.glovermansion.com

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CATERING COORDINATOR Clark House Mansion

Assisted in the opening and managing of the banquet facilities of an upscale historical property.

clarkhouse3

http://www.clarkhouse.com

 

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CATERING MANAGER Chasen’s Restaurant

Supervised catered events such as Academy Awards Party, Carousel of Hope Ball and the Emmy Awards

 

Chasen's Famous Chili Recipe

 

Qualifications

Qualifications

 
 Restaurant and Nightclub Management

·          Multi-level management and integration

·          Dance club and entertainment management

·          Catering and special event planning

·          Event design

·          Theme event creation and implementation

Computer Knowledge

·          Micro’s*

·          Infogenesis*

·          Aloha

·          Win-EZ*

·          Easybar*

·          Bartech*

·          Delphi*

·          Spasoft

·          Berg*

·          LMS

·          Opentable*

·          ADP

·          MS Office (Excel, PowerPoint, Word)

Menu Layout and Design

·          Graphics and menu item placement

·          Wine list creation

·          Subliminal messaging

Marketing and promotions

·          Basic web design

·          Press releases

·          Customer appreciation programs

·          Staff incentive programs

Financials

·          Budgets

·          Profit and loss statements

·          Food and menu costing

·          Labor analysis and efficiencies

·          Detailed cost tracking

Staff Training

·          Training manuals

·          Training courses

·          Steps of service

·          Up selling techniques

     *Programming expertise

 

 For a full resume and references, please fill out the inquiry form
and Mr. Fietsam will fulfull your request promptly.
Inquiry Form

 
 


 

(360) 539-7905

"Those who most often succeed are  the ones who have chosen not to do it alone!!!"
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